Effective Date: 02/04/2026

 RO Store Erode (“we”, “our”, or “us”) operates the mobile application “RO Store Erode” (the “Service”).
 This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website   (www.rostoreerode.com).
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 1. Information We Collect

 We may collect the following types of information:
 a. Personal Information
    ● Name
    ● Phone number
    ● Email address
    ● Shipping and billing address

 b. Account Information
    ● Login credentials (such as phone/email used for signup/login)

 c. Order Information
   ● Products purchased (RO machines, spares, accessories)
   ● Transaction details
   ● Order history

 d. Device Information

   ● Device type
   ● Operating system
   ● App usage data
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 2. How We Use Your Information

 We use the collected information to:
   ● Create and manage user accounts
   ● Process and deliver your orders
   ● Provide customer support
   ● Send order updates and notifications
   ● Improve app performance and user experience
   ● Prevent fraudulent transactions
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 3. Payment Information

 We do not store your payment details. All payments are securely processed through third-party payment gateways such as Razorpay. These providers follow   industry-standard security practices to ensure safe transactions.
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 4. Sharing of Information

 We do not sell your personal information. We may share your information with:
   ● Delivery partners for order fulfillment
   ● Payment gateway providers (e.g., Razorpay)
   ● Service providers supporting app operations
   ● Legal authorities when required by law
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 5. Data Security

 We implement appropriate technical and organizational measures to protect your personal data. However, no digital platform can guarantee complete security.
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 6. Cookies and Tracking Technologies

 Our app and website may use cookies or similar technologies to:
   ● Enhance user experience
   ● Analyze usage and performance
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 7. Your Rights

 You have the right to:
   ● Access your personal data
   ● Request correction of inaccurate data
   ● Request deletion of your data
   ● Opt out of promotional communications
 To exercise these rights, contact us at: contact@rostoreerode.com
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 8. Children’s Privacy

 Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
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 9. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time. Updates will be posted on our website and app.
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 10. Contact Us

  If you have any questions or concerns about this Privacy Policy, please contact us:
  Email: contact@rostoreerode.com
  Website: www.rostoreerode.com
  Business Name: RO Store Erode
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